Products RETURN/REFUND POLICY:
* Due to sanitation & health regulations, Eye Am Finesse Beautique cannot accept returns on any opened packaging.
Eye Am Finesse Beautique will issue store credit only. We do not issue refunds. You can return your items for store credit or a different product. Store credit is good for 1 year. Returns and exchanges of unopened, resellable products (Excluding adhesive) are accepted within fourteen (14) days of the date on the original purchase receipt. Buyer will be store credited with his or her purchase price, minus the shipping cost. Even exchanges of unopened/unused products (excluding adhesive) may be authorized within fourteen (14) days of the date on the original purchase receipt.
Eye Am Finesse Beautique is not responsible for any TAXES, TARRIF or CUSTOMS FEES incurred by an international purchase. EAFBeautique is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout. In the event that a return or exchange is desired, please contact Eye Am Finesse Beautique within fourteen (14) days of product receipt at customer service
Service Refund Policy:
We will NOT disperse a refund toward ANY ESTHETIC SERVICES. For customer satisfactory upon significant matters, all services will be subject to a complementary practical esthetic adjustment within the first 5 days ONLY, from the initial completion date of service. Thereafter on the 6th and 7th day if client receives any Esthetic services, client is responsible for a partial service charge and thereafter will be responsible for a full coverage service charge if client request for additional practical adjustments.
Appointment Cancellation policy:
A 24-hour cancellation notice is required for all appointments. We ask that you be courteous of our staffs time, and if you are running behind please notify us by phone. We understand that life events happen. If an unfortunate emergency does occur we will work with you to ensure that your needs are met.
If you are a no-show or fail to contact us you will be charged a $30 -$50.00 rebooking fee for the missed appointment.
If the clients fails to contact Eye Am Finesse Beautique and is a no call no show two times or more, the client must prepay for the service before an appointment can be rebooked.